FAQ

  1. Do you charge for shipping?
  2. How long does shipping take?
  3. Who do you use for shipping?
  4. Can I track my shipment?
  5. Do you ship to Canada?
  6. Is there a discount for large orders?
  7. If I do not find what I am looking for on your website can you I place a special order?
  8. Why are you so much cheaper than my local distributor?
  9. What method of payments do you accept?
  10. Do I have to open an account to buy a product?
  11. Can I expedite shipping?
  12. If I find the same item cheaper will you match the price?

 

  1. Do you charge for shipping?
    Shipping is free on orders over $100 to all continental US orders. We do in certain instances charge a nominal fee for Alaska and Hawaii orders.

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  2. How long does shipping take?
    Depending on your shipping location delivery should be within 3-4 days.

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  3. Who do you use for shipping?
    Shipping in most cases is handled by AIT for large orders and for smaller orders we use UPS.

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  4. Can I track my shipment?
    Yes, you can track all shipments after you receive an e-mail confirmation from us with your carrier information and tracking number.

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  5. Do you ship to Canada?
    No, we're sorry, at this time we are not shipping to Canada.

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  6. Is there a discount for large orders?
    It depends on the item and quantity. Please chat or email us for more details.

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  7. If I do not find what I am looking for on your website can you I place a special order?
    Please do not hesitate to chat with us if you do not find exactly what you are looking for. We have more items than what we display on the website.

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  8. Why are you so much cheaper than my local distributor?
    Due to the popularity of our site and the quantity of products that we sell we are able to charge a much smaller margin than any of our competitors. Thus keeping our prices low.

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  9. What method of payments do you accept?
    Visa, Mastercard, Discover, American Express, Paypal, Money Order and Certified Check

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  10. Do I have to open an account to buy a product?
    No, you can just order you item online. If you need help, just start a live chat with us.

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  11. Can I expedite shipping?
    Yes, restrictions do apply. Please chat with us for details about your specific situation

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  12. If I find the same item cheaper will you match the price?
    We will do our best to meet or beat any competitors written offer and in 95% of the time we will beat the price.

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